If you think germain APM monitoring isn't working, might be the data isn't being stored in the database used by germain APM..check that Metrics are being stored in the DB.
If you are monitoring OS Metrics on at least one system then you can check the
GENERIC_METRICtable. Connect to
APM_DATAMARTand use one of the two queries below:
#MySQL SELECT t.* from GENERIC_METRIC t WHERE t.timestamp BETWEEN (DATE_SUB(NOW(),INTERVAL 30 MINUTE)) AND NOW(); #Oracle SELECT t.* from GENERIC_METRIC t where t.timestamp >= sysdate - 30/(24*60);SQL
If you do not see any new data in
GENERIC_MERTIC, but MQs are getting data ( See MQ queues getting data? ), the issue is on the Server side. Review
storage-services.logfor errors related to: license expired, license limit exceeded, and any other errors.
If MQ is not getting data, review the Engines' logs.
If you need help, please contact us: Support