Customer(s)

American Airlines, ANZ Bank, eBay, United Healthcare, Volvo

Description

Last month, we had released the first version of our Comment & Ticketing capabilities and since many of you like this feature, we have improved it to allow a number of things such as:

  • Drag and Drop a file on a ticket

  • Automatic assignment

  • Automatic email

  • etc

Screenshot

Collaboration - Create a Ticket, Post a Comment, Attach a file